Legal agreement governing your use of pro788 services
Last Updated: January 15, 2026 | These Terms & Conditions constitute a legally binding agreement between you and pro788. By accessing or using our platform, you agree to be bound by these terms.
For the purposes of these Terms & Conditions, the following definitions shall apply:
By creating an Account, accessing the Platform, or using any Services provided by pro788, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming policies. If you do not agree with any part of these terms, you must immediately cease using the Platform.
These Terms & Conditions may be updated or modified at any time without prior notice. Continued use of the Platform following any changes constitutes your acceptance of the updated terms. It is your responsibility to review these terms regularly.
To use the pro788 Platform and Services, you must meet the following eligibility criteria:
pro788 strictly enforces the 21+ age requirement. You will be required to provide valid identification documents during the account verification process. Any Account found to belong to a person under 21 years of age will be immediately suspended, and all funds will be forfeited.
To access our Services, you must create an Account by providing accurate, complete, and current information including your full name, date of birth, email address, phone number, and residential address. You may only register one Account per person. Multiple Accounts are strictly prohibited and may result in suspension of all associated Accounts.
As part of our commitment to security and regulatory compliance, pro788 requires all users to complete a Know Your Customer (KYC) verification process. You must provide valid Indonesian identification documents (KTP - Kartu Tanda Penduduk) and may be required to submit additional documentation such as proof of address or payment method verification. Withdrawal requests cannot be processed until KYC verification is successfully completed.
You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your username, password, or Account access with any third party. Any activity conducted through your Account is your responsibility. If you suspect unauthorized access to your Account, you must immediately notify pro788 customer support at [email protected].
We reserve the right to suspend or terminate your Account at any time if we believe you have violated these Terms & Conditions, engaged in fraudulent activity, provided false information, or used the Platform in a manner inconsistent with responsible gaming principles. In the event of Account termination, any remaining balance may be forfeited if the termination is due to breach of these terms.
pro788 supports multiple deposit methods tailored to Indonesian users, including bank transfers through BCA, BRI, BNI, and Mandiri, as well as e-wallet options including OVO, DANA, and GoPay. The minimum deposit amount is Rp 50,000, and the maximum varies by payment method and Account status. Deposits are typically processed instantly during banking hours. All deposits must be made using payment methods registered in your own name.
You may request a withdrawal of your Account balance at any time, subject to the following conditions:
All transactions on the pro788 Platform are conducted in Indonesian Rupiah (IDR/Rp). Any currency conversions are performed at the prevailing exchange rate at the time of transaction.
pro788 does not charge fees for deposits or withdrawals. However, your payment provider or bank may impose their own processing fees, which are beyond our control.
From time to time, pro788 may offer bonuses, promotions, and special offers to users. All bonuses are subject to specific terms and conditions, including but not limited to wagering requirements, eligible games, maximum bet limits, and expiration dates. These specific terms will be clearly communicated at the time the bonus is offered.
Key bonus rules include:
All sports bets are subject to the official result as determined by the relevant sports governing body. pro788 reserves the right to void bets in cases of obvious errors, including but not limited to incorrect odds, duplicate bets, or technical malfunctions. Settled bets are final unless there is clear evidence of an error.
All casino games offered on the Platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are final and cannot be disputed once the round is completed. In the event of a technical malfunction, all affected bets will be voided and stakes returned.
Users must play fairly and in accordance with the spirit of the games. Any form of cheating, collusion, automated betting software (bots), or exploitation of system vulnerabilities is strictly prohibited and will result in immediate Account termination and forfeiture of funds.
pro788 is committed to promoting responsible gaming and preventing gambling-related harm. We provide tools to help users maintain control over their gaming activity, including deposit limits, session time reminders, self-exclusion options, and reality checks. If you feel that gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team for assistance. For more information, please visit our Responsible Gaming page.
Your privacy is important to us. pro788 collects, stores, and processes personal information in accordance with our Privacy Policy. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy. We employ industry-standard security measures including SSL encryption to protect your personal and financial data. For complete details on how we handle your information, please review our Privacy Policy.
All content on the pro788 Platform, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of pro788 or its licensors and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Platform without our express written permission.
When using the pro788 Platform, you agree not to:
To the maximum extent permitted by law, pro788 and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or Services, including but not limited to loss of profits, data, or goodwill.
We do not guarantee that the Platform will be available at all times or that it will be free from errors, viruses, or other harmful components. We reserve the right to suspend or discontinue Services at any time for maintenance, upgrades, or other operational reasons.
Your use of the Platform is at your own risk. In jurisdictions that do not allow the exclusion or limitation of liability for certain types of damages, our liability shall be limited to the maximum extent permitted by law.
In the event of any dispute arising from or relating to these Terms & Conditions or your use of the Platform, you agree to first contact pro788 customer support to attempt an amicable resolution. If the dispute cannot be resolved through direct communication, both parties agree to engage in good-faith mediation before pursuing formal legal proceedings.
These Terms & Conditions shall be governed by and construed in accordance with international gaming regulations and the laws applicable to online gaming platforms operating in a global context. Given the international nature of online gambling and the regulatory complexity surrounding it, disputes will be resolved in accordance with internationally recognized arbitration standards.
As a user accessing the Platform from Indonesia, you acknowledge that online gambling regulations in Indonesia are subject to interpretation and that you are responsible for ensuring your use of the Platform complies with local laws.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms & Conditions, together with the Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and pro788 regarding your use of the Platform and supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the pro788 Platform, please contact our customer support team:
Our Indonesian-speaking support team is available around the clock to assist you with any issues or inquiries.
By clicking "I Agree" during registration or by using the pro788 Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. You further confirm that you meet all eligibility requirements, including being at least 21 years of age and legally permitted to use online gambling services in your jurisdiction.
Our terms provide clear legal framework protecting both users and the platform
We believe in clear, honest communication about our policies and procedures
Your rights as a user are clearly defined and protected under these terms
Our customer support team is available 24/7 to help clarify any aspect of our Terms & Conditions